Appointment Cancellation Policy
Last updated 1 June 2022
Dearest clients,
From the 01.06.2022 I will change my cancellation policy which will be as follows:
- Cancellation within 48-24 hours before will be charged with 50%.
- Cancellation within 24 hours will be full charged.
Furthermore, from 01.06 I am allowed to request a deposit of 30% for treatment reservations to guarantee the time booked.
This kind of policy is generally a standard within my industry even so till now I did not made use of it!
There are off course certain exceptions for emergencies and illness. I do keep a cancelation list but sometimes it still can be difficult to fill last minute slots. If I can fit someone else in the cancelled slot obviously I will not charge my client any cancellation fee!
This policy guarantees my clients that I can continue to keep my prices!
I am sure you understand!
Yours sincerely, Manuela
